Stop writing reports. Start approving them.
SecondShift turns your session notes into professional, clinic-branded NDIS progress report drafts in minutes. You review and approve. Nothing is sent without your sign-off.
Three steps. That's it.
Paste session notes, upload documents, or sync directly from your practice management system.
A structured, clinic-branded NDIS progress report draft is ready in minutes. Goal-aligned. Discipline-specific.
Every report lands in draft. You review, edit if needed, and approve. Nothing leaves without your sign-off.
Every decision starts with the practitioner. The AI does the drafting. You stay in control.
Reports are structured around the participant's NDIS plan goals, capacity building supports, and funded line items. Not generic text.
All AI processing runs on AWS Sydney. Participant data never leaves Australia. Privacy Act compliant.
Every report carries your clinic's letterhead, logo, practitioner credentials, and NDIS provider number.
Occupational therapy, speech pathology, physiotherapy, psychology, behaviour support, and exercise physiology. Discipline-specific structures and assessment tool references.
Draft. Approved. Sent. Reports never skip the queue. A hard rule baked into every code path.
Data stays in Australia
AWS ap-southeast-2, Sydney
Encrypted at rest and in transit
AES-256 encryption, TLS 1.3
Not used for model training
Your data is never used to improve AI models
Isolated per clinic
Row-level security, every query scoped to your clinic
Each discipline has different assessment tools, report structures, and NDIS support category references. SecondShift understands the differences and generates drafts accordingly.
ADL assessments, functional capacity, AT recommendations with ATSNAVI codes, home modification reports. Goal progress mapped to Improved Daily Living (07) and Assistive Technology (05) categories.
Communication profiles, AAC system reviews, dysphagia management, carer training documentation. Assessment results from CELF-5, PLS-5, GFTA-3 interpreted in plain language for planners.
Psychometric results with plain-language interpretation, diagnostic formulation, functional impact mapping. WISC-V, WAIS-IV, Vineland-3, ABAS-3 scores contextualised for non-specialist readers.
Mobility assessments, gait analysis, balance scores, strength measures. Berg Balance Scale, Timed Up and Go, 6-Minute Walk Test results linked to functional goals.
Cardiorespiratory fitness, strength baselines, exercise programme documentation. Repeatable outcome measures tied to community participation and independence goals.
Progress reports are the most common report type. They document a participant's progress toward their funded NDIS goals over a reporting period, typically required at plan review. SecondShift generates goal-aligned drafts with quantified recommendations and NDIS support category references.
Initial assessments establish the clinical baseline for a new participant. These reports are more comprehensive than progress reports and include assessment methodology, baseline measurements, and initial goal recommendations. Getting the baseline right matters because every future report measures against it.
Functional capacity assessments capture a complete snapshot of a participant's ability across multiple domains. FCAs are typically requested for NDIS applications, plan reviews, or when a specific high-cost support needs detailed justification. These are the longest and most complex reports to write manually.
Service agreements set out the supports to be delivered, the cost, and the terms of service between your clinic and the participant. SecondShift generates agreements that reference the current NDIS Price Guide, include cancellation policies, and cover privacy and consent requirements.
2-4 hours per report
Formatting inconsistencies, forgotten sections, reconstructing from memory when notes are thin. Most common source of report rejections.
1-2 hours per report
Still manual. You type every word. Template helps structure but does not draft content. Formatting breaks when copying between systems.
Review and approve in 10-15 minutes
You review a complete draft instead of writing from blank. Clinical judgement still required for every report. The AI handles structure and formatting; you handle accuracy.
Yes. All AI processing runs on AWS infrastructure in Sydney. Participant data never leaves Australia. Every clinic is a fully isolated tenant with row-level security. Patient names, diagnoses, and NDIS plan details are never written to logs or analytics.
Never. Every report follows a strict workflow: the AI generates a draft, you review and edit it, you click approve. Nothing leaves the clinic without your explicit action.
Occupational therapy, speech pathology, physiotherapy, psychology, behaviour support, dietetics, and early childhood early intervention. New disciplines are added continuously.
Yes. Cliniko and Splose integrations are available, with more on the way. Once connected, clients, appointments, and session notes sync automatically.
Progress reports, initial assessments, functional capacity assessments, and service agreements. New report types are added based on clinic demand.
Most reports are ready for review within two to three minutes of submitting session notes. The actual time depends on the length of your notes and the report type. Progress reports are typically faster than initial assessments or FCAs.
No. SecondShift works with your existing note-taking style. Paste notes from your PMS, type them directly, or upload documents. The more detail in your notes, the better the draft, but there is no required format.
Yes. Every draft is fully editable. Most practitioners review and adjust clinical language, add context the AI could not know, and verify assessment references before approving. The draft is a starting point, not a finished product.
Your data stays in your clinic's isolated database in the Sydney AWS region. It is not used to train AI models. It is not shared with other clinics. You can export or delete your data at any time. We retain health records for the minimum 7-year period required by Australian law.
SecondShift is a software tool, not an NDIS service provider. Your clinic remains the registered provider. You are responsible for the clinical content of every report, and our draft-then-approve workflow is designed to keep that responsibility clear.
Set up your clinic in under 2 minutes. No credit card required.
Or email us at support@secondshift.com.au to book a personal onboarding call.
How to structure NDIS reports across allied health disciplines.